Once your order has shipped, you will receive an email from us with a link to track your order.
You can also enter the order name and your email in the box below to get the status of your shipment.

Order number
Your email

If you just received a shipment notification, please allow 3 to 5 working days for the tracking information to update.

Tracking FAQ

When will I get my order?

We proudly offer worldwide shipping via DHL, USPS, and other prestigious firms!

Please note order processing time is typically 3-5 business days.

Once your order has shipped, the estimated delivery time is between 20 business days. Please check specific delivery and processing time at product checkout.

Please note: Your order may split into multiple shipments. If this occurs, you will be notified and receive a tracking number for each separate shipment.

Can I add or remove products from my order?

Certainly. To ensure that we can meet production and delivery schedules, we permit customers to modify order details and products only within 24 hours of placing the order.

For shipping alterations, a timeframe of 2 days is allowed. Unfortunately, we are unable to accommodate any changes beyond these specified periods.

Where can I find my order number?

Your order number can be found at the top of your confirmation email.

Please check your inbox, including your spam folder, for your confirmation email.

If you still cannot locate your confirmation email, complete the form above.

How much does shipping cost?

We charge a flat shipping fee of $6..99 for each order, regardless of the size or number of items in your order. If you want to use express shipping, we charge a fee of $24.99.

What happens if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer service immediately via support@veteranstitch.com. We will provide solutions and ensure that a replacement is sent to you promptly.

FREESHIPPING
Freeshipping for orders over 70$

MONEY GUARANTEE
Full-refund if the item is not as described

ONLINE SUPPORT
24 hours a day, 7 days a week

Secure Payments

100% Secure Payment with 256-bit SSL encryption

Proudly Serving, Proudly Worn – Embroidered with Honor for Those Who've Served

Contact Us

Working Hours: 8 A.M to 18 P.M +7 GMT
US Office: 30 N Gould St Ste R
Sheridan, WY 82801 USA

Email: support@veteranstitch.com

© 2023 VeteranStitch.